How this course came about
Sunday, March 14, 2010
4:22 PM
How this course came about:
I was at VEE talking with an IBM VP. 
Computer science has failed IBM now; they don't know where their next VP will come from.
Most computer science students:
Don't understand social context. 
Don't understand business. 
IBM's Service Science Initiative (SSI): an attempt to put business thinking back into Computer Science.
SSI includes a curriculum for: 
Computer algorithms. 
Business process modeling.  
Social understanding of technology. 
Operations research.
My first attempt: 194SS (Service Science), Spring 2008.
6 students, 1 professor, 1 Ph.D. student
We analyzed a social networking site in Bosnia! 
We concluded that horizontal scaling would not improve performance as much as oodles of memory and memcache(Chiarini and Couch, LISA 2008).
Interlude: sabattical in Norway:)   